Registration BestCities Community Café - Hubs, Hybrid & Handouts

Since the start of the global lockdown, The Cape Town & Western Cape Convention Bureau has worked closely with the local associations, venues and meeting planning industry, exploring suitable hybrid meeting models.  The local CVB was closely involved in the African Regional Hub meeting for the ICCA Global Conference.  Esmare Steinhofel will provide some insights in her experience managing a global hub for a very diverse membership and large continent.  She will share her experiences from hosting this in Cape Town in 2020 and also what changes they are implementing for the Global Hub in Johannesburg for the 2021 conference. 

Zandri Swartz will give insights in the journey since the venue’s early adaptation to accommodate virtual and hybrid conferences.  What has been the key learnings and what changes they had to implement.  Zandri will also share some thoughts on how a venue will deal with clients with different budgets and virtual infrastructure understanding.   

Copenhagen Convention Bureau has been involved in a hybrid project along with other meeting destinations in Denmark. Anna will share insights and findings from the project and elaborate on the toolbox material addressed to the partners of the meeting industry in Denmark, which came out of the project. Murad Ahmed takes the discussion to a practical level and will give his insights on the transformation from an “AV solution to an Experience” and how he sees the future on meetings. What is here to stay and what have we said goodbye to...